Our Client Service Level Agreement

Our promise to our Clients:

• We will assign a lead property manager and an assistant property manager
• We will aim to respond to all queries within one working day
• We will meet, vet and process tenants personally
• We will aim to pay rents within one working day of receipt
• We will use our common sense and take a practical approach to problems
• We will be transparent in all our dealings with you including fees and charges
• We will provide you with a reliable service and peace of mind